Below you will find some of our most frequently asked questions. If your question is not listed here or if you need further assistance after reviewing the FAQs, visit the Support section.
- What is an online course?
- Should I consider enrolling in an online course?
- Will I be successful in an online course?
- What courses are available at A&M-Commerce?
- What is the cost of an online course?
- Do you have a payment installment plan?
- Are these courses accredited?
- When do courses start and end?
- What are the computer and software requirements?
- Is there technical assistance available in case I have trouble?
- How do I access my online courses?
- Is there someone I can call for assistance?
- Is there someone I can email for assistance?
- What student services are available to distance learners?
An online course uses a computer and the Internet to deliver lessons and for interaction between the instructor and the student and the student to other students. For students who are unable to attend classes on the A&M-Commerce campus because of distance or time conflicts, online classes allow flexibility of time and place while the objectives and content of the courses are essentially the same as those offered in the traditional classroom setting. In an online course, the student accepts responsibility for learning outcomes. The instructor's role is that of a facilitator and guide. Rather than face-to-face lectures, the instructor will provide information through online course materials and learning activities that are accessed through the Internet. Presentation of course materials will vary according to instructor design. The instructor will provide feedback and evaluation as the student completes weekly class sessions.
There are several important sources of information in addition to the instructor. Books and printed materials, as well as web-based resources, will be important. Another important source will be other students enrolled in the course.
Online learning emphasizes process. That is, online learning involves more than the accumulation and memorization of information. In online courses, high levels of collaboration and interactivity are required to seek, evaluate, and process the almost limitless amount of available and useful information. Online courses present students with opportunities to acquire the knowledge and skills necessary in the 21st century workplace.
Online courses are not easy. They are designed for students who need flexible schedules and/or reduced commuting time. You will be spending at least the same amount of time completing assignments as you would in a traditional class. Actually, most students say they devote more time to online courses. The difference is that students complete assignments at their convenience, rather than meeting a scheduled class. Research indicates that students learn as much as they do in traditional classes. In fact, many students say this type of instruction is more effective because they are active, rather than passive, learners.
You will need access to a computer that meets certain requirements and you will need access to specific software. Of course, you will also need a connection to the Internet. Depending on the course, your instructor may also have other technical and software requirements.
Check the Course Listing section of this website for more information on web-based course offerings.
Undergraduate, Graduate, and Out-of–State students are charged differently. For more information, view the Current Tuition and Fees Schedule.
The State Legislature and the Texas A&M University System Board of Regents set tuition and fee rates. Tuition and fees during registration periods may be estimated and are subject to change. Legislation has established a tuition payment plan for the fall and spring semesters.
Yes. The payment plan is offered at a fixed charge and additional charges may accrue if not paid in a timely manner. The first installment is equal to one-half of all tuition and fees and is due in advance of the beginning of the semester. The second installment payment is equal to one-quarter of total assessed tuition and is due prior to the start of the sixth class week. The final one-quarter is due prior to the beginning of the eleventh class week. A payment of less than 100% of tuition and fees may result in an installment plan charge. You may make your payment online through myLeo (LeoPay), in person, or by mail.
Yes. Furthermore, there is no distinction made on your transcript to indicate you have chosen a different delivery method.
Online courses use the semester-based schedule. They begin and end at the same time as other courses. Please review our Academic Calendar for more information.
Although a dial-up modem connection may be sufficient to access many online courses, it is advisable for students to have connections speeds greater than dial-up speeds. Online courses may contain media rich content and downloads in excess of 1mb. Slower dial-up connections may negatively affect user experience in courses delivering more bandwidth intensive content. It is recommended that students contact instructors concerning their connection speed prior to course withdrawal date and confirm their connection speed is sufficient.
Suggested bandwidth connections include: DSL, Cable, ISDN, Satellite or other connections providing speeds greater than 256K.
Technical requirements for eCollege, our online course management system, can be found at the following location:
If at any time you experience technical problems (e.g., you can't log in to the course, you can't see certain material, etc.) please contact the eCollege HelpDesk, available 24 hours a day, seven days a week. The HelpDesk can be reached by sending an email to email@example.com or by calling 1-866-656-5511.
Additionally, you can click on the "Help" button located at the top of each page for more information.
If you have questions pertaining to the content of this course (e.g., exam questions, course dates, etc.), please contact your instructor via email, through the "Virtual Office," or during office hours.
You must first be admitted to our University and registered for the course(s).
All university registration for courses are handled on the web with myLeo. Follow these steps to access myLeo and register for your courses:
- Click on Registration/Student Information Access.
- Enter your Student ID (your social security number) and your Personal Identification Number (PIN).Your PIN is your birth date (mm/dd/yy). After you enter your birth date initially, you will be asked to change your PIN for security reasons. This number can be any six-number sequence. Write down your new PIN and keep it in a safe place. You will need this number every time you access your account, check your grades, etc.
- Click on Registration and Schedule.
- Click on Select Term and select the correct semester in which you desire to
- Click on Drop/Add courses
- Select Course Sections and determine five-digit call number (s).
- Insert call number (s).
- Select account summary.
- To make a credit card payment, select credit card payment.
- Follow instructions. Remember, you may use the installment plan, rather than paying the full amount.
Online courses are available on the first official class day of each semester and 14 days after the end of each semester. To access an online course, select the “MyLeo” link from the homepage for the University. Once you have successfully entered the “myLeo” portal, select the “eCollege” link at the top right of your screen. To locate your online course in the eCollege system:
1. Click the "Access Online Courses" icon in the LaunchPad in the top, left-hand area of your myLeo Portal.
2. Select the link to your course you are wanting to enter.
A Student Orientation Tutorial is available that will help you become proficient in using the online course management system, eCollege. As your course will be available five days prior to beginning of the semester, be sure to complete the Student Orientation Tutorial before the first class day of the semester.
Yes. You can contact our office at 1-866-656-5511.
Yes. You may email Distance Education Support Services and someone will answer your email within two hours.