Position Title:Director of Hispanic Outreach and Student Programs
Department:Enrollment and Retention
Reports To:Dean of Enrollment Management & Retention
Purpose of Position
The Director of Hispanic Outreach and Student Programs is responsible for facilitating outreach services to the Hispanic population in accordance with the Presidents initiative and the Strategic Enrollment Management Plan which established a goal of attaining a 25% Hispanic enrollment. The Director serves as a campus resource, provides training on Hispanic student issues, actively engages in outreach, conducts research, and provides support to existing Hispanic staff, faculty, students and student groups. The Director collaborates to build, sustain and strengthen a safe, inclusive, and open environment for faculty, staff, students, alumni, parents, and guests of Hispanic/Latino background. The Director assists with the design and implementation of various Hispanic outreach activities, new student orientation, transition and academic programs in an effort to enhance the Universitys diverse enrollment.
- • Conduct outreach programs intended to raise a greater awareness of the importance of higher education among groups and individuals at high schools, community colleges and in the general community with a special focus on Hispanic students and the Hispanic community.
• Manage the Orientation Office and the Hispanic Outreach Office, including strategic planning, assessment and budget oversight as well as management of student workers and professional staff.
• Serve as an advocate for Hispanic/Latino students at Texas A&M University-Commerce and provide individual and student group advising as well as a variety of programs ranging from cultural to career development.
• Aid in the recruitment and retention of additional Hispanic students, faculty and staff.
• Collaborate with Alumni Relations office to identify, recruit and encourage the active participation of and collaboration with Hispanic alumni.
• Responsible for designing, implementing and evaluating new student orientation programs and services for newly admitted undergraduate students and for planning and implementing programs for the parents and families of undergraduate students.
• Recruit, hire, train and evaluate the Orientation and Hispanic Outreach office student and professional staff.
• Coordinate, implement, and evaluate the New Student Mentor and Lion Student Ambassador Student programs.
• Guide the development and production of office publications and website.
• Support University recruitment and retention initiatives by coordinating events, activities and services that integrate new students holistically (socially and academically) into the A&M-C community.
• Welcome prospective Hispanic students and families to A&M-C, in addition to providing them tools for decision-making during their college selection process.
• Coordinate, manage and provide support to the University’s Parents Advisory Council.
• Participate in collaborative Student Access and Success division projects that complement and support the academic mission and goals of the department, unit, division and strategic priorities of the University.
• Serve on department/divisional/university and external committees as assigned.
Contributes to the effective team management of all relevant problems, issues and opportunities.
This job description shall include, but is not necessarily limited to, the above duties. May temporarily perform other duties assigned to maintain operations and services.
Marginal Functions will vary with the specific assignment and depend on the particular unit or function for which the person is responsible. Consideration will be given on a case by case basis and reassignment of marginal duties will be made when appropriate.
Knowledge & Skill Requirements
Requires a masters degree in Higher Education Administration or related field. Requires ability to write and speak in Spanish, bilingual in English/Spanish. Knowledge of undergraduate admissions, new student orientation, financial aid and scholarships, academics and student services is required. Experience in public speaking and working with university student organizations is required. Familiarity with the A&M-C campus, its historical landmarks, points of interest and location of both academic and non-academic offices is required. Requires frequent work after hours and on weekends, as well as some travel.
Supervision of Personnel
Supervises Coordinator of Hispanic Outreach, Coordinator of New Student Orientation, New Student Mentors, Lion Student Ambassadors, Graduate Assistants and other support or administrative assistant staff.