Position Title:Director of Information Technology
Department:Academic and Student Affairs, VP and Provost for
Reports To:Vice President for Business & Administration
Purpose of Position
Leads information technology initiatives on the campus and principally responsible for administrative systems, network infrastructure, telecommunications and support for departmental computing. Directs professional computing personnel and complex activities associated with the development, implementation, and continuous operation of all computing, telecommunications and information services on the TAMU-Commerce campus and the Metroplex facility. Maintains a creative and proactive approach to providing quality, innovative information and telecommunications services. Serves as Information Resource Manager, with responsibilities for directing the development of, and overseeing, system policies and procedures designed to manage the agency‚??s automated information assets.
- Manages a department with more than 20 employees
- Manages an annual budget of approximately $2 million.
- Supports the strategic planning of the University by establishing departmental guidelines with the institutions’ overall academic, financial, and human resource goals and implementation procedures.
- Selects hardware platforms, software systems and communication systems using capacity planning strategies to develop complex systems
- Advises and consults with university departments and colleges to aid in the development or procurement of computing, information, or communications systems. Establishes technical support relationship using CTIS as a resource.
- Directs the development of the communications infrastructure with telecommunications staff.
- Establishes procedures and guideline to secure the agency’s confidential and sensitive information resources.
- Consults with internal and external supervisor to discuss progress of work, resolve problems and ensure that standards for quality and quantity of work are met.
- Meets with managerial and systems analysis personnel to clarify problem intent, identify problems, suggest changes and determine extent of programming and coding required.
- Insures technology standards are met in new construction.
- Consults with vendors to solve problems impeding computer processing. Researches new products and technologies that may enhance or reduce cost to TAMU-Commerce’s computing and telecommunication systems. Evaluates proposed projects to assess adequacy of existing software and hardware, and recommends purchase of equipment accordingly.
- Maintains a proactive approach to providing quality computing and telecommunications services. Meets with users to determine service priorities.
- Establishes and manages disaster recovery program for maintaining and restoring the information assets of the University.
- Plans, develops and directs the implementation of new methods and procedures designed to improve operations, minimize operating costs, and effect greater utilization of departmental resources.
- Serves as Technology Services primary representative and advocate to the University Administration and to appropriate external constituencies.
- Oversees and recommends approval for the recruitment and employment of staff in the Technology Services department.
- Insures technology compliance with Red Flag Rule, PCI Standard and state statutes.
Contributes to the effective team management of all relevant problems, issues and opportunities.
This job description shall include, but is not necessarily limited to, the above duties. May temporarily perform other duties assigned to maintain operations and services.
Marginal Functions will vary with the specific assignment and depend on the particular unit or function for which the person is responsible. Consideration will be given on a case by case basis and reassignment of marginal duties will be made when appropriate.
Knowledge & Skill Requirements
Requires Bachelor‚??s degree in Computer Science or related field. Ability to manage CTIS operations, functions, and services from both internal and external points of view is required. Requires five to ten (5-10) years experience designing, programming and implementing major information systems. Ten to fifteen (10-15) years experience managing voice, video and data networks is required. Ten to fifteen (10-15) years experience designing, writing and debugging application or system programs used in production systems is required. Ten to fifteen (10-15) years experience managing technical personnel is required. Ability to present recommendations in an effective manner; demonstrate subtle and tactful ability resolving interpersonal issues; strategic ability and priorities required. Excellent analytical, verbal and written communication skills required.
Supervision of Personnel
Supervises the Manager of the Student Information System and the Telecommunications Manager