Position Title:Network Engineer
Reports To:Telecommunications Coordinator
Purpose of Position
Performs professional and complex technical work associated with local area networks, wide area networks, video conferencing and telephone systems at TAMU-Commerce. Work is performed under general direction with considerable latitude for exercise of independent judgment.
- Plans, installs and maintains the fiber optic and copper cabling plants and all associated physical support hardware at the TAMU-Commerce core campus and remote locations. Configures and operates complex test and repair equipment used in resolving problems related to cabling.
- Plans, installs and maintains switches, bridges, radios and other active electronics comprising the local area networks at the TAMU-Commerce core campus and remote locations. Troubleshoots complex network problems and makes repairs as necessary.
- Plans, installs and maintains routers, CSU’s serial cabling and other peripheral devices required for wide area network links between the TAMU-Commerce core campus and remote sites. Coordinates with leased-line providers to resolve circuit issues. Works with TTVN staff to troubleshoot and repair connectivity and/or performance problems related to the Internet link provided by College Station.
- Plans, installs and maintains network security infrastructure including firewalls, VON concentrators and related authentication/accounting/access control subsystems. Conducts periodic vulnerability assessments.
- Plans, installs and maintains network command & control systems including console switches, clocking and time synchronization systems, log servers, surveillance devices, network monitoring systems and traffic management devices.
- Investigates complaints related to unauthorized network activities or security breaches involving external organizations or individuals. Traces offending systems down to physical locations and gathers evidence. Documents all findings and refers to Information Security Officer or other appropriate staff.
- Provides engineering and troubleshooting support for video conferencing bridges and endpoints. Coordinates with staff responsible for distance education and other content delivery.
- Provides engineering and troubleshooting support for video surveilallance and CATV systems on campus.
- Develops and updates detailed documentation, diagrams and layouts related to TAMU-Commerce network infrastructure.
- Coordinates and supervises work performed by outside contractors involving network or cabling systems at TAMU-Commerce.
- Tests and implements new products and technologies that may benefit the University as assigned. Evaluates new hardware and software as assigned, identifying strengths, weaknesses and potential benefits.
- Performs server administration tasks as assigned by the Telecommunications Manager or Director. Serves as a backup in their absence.
- Assists in training and supervising technical support staff as necessary.
- Maintains inventory of equipment and supplies for Telecommunications support staff. Procures replacements when needed.
- Is available for work outside of normal business hours when required for pre-scheduled work or in the event of a system outage.
Contributes to the effective team management of all relevant problems, issues and opportunities.
This job description shall include, but is not necessarily limited to, the above duties. May temporarily perform other duties assigned to maintain operations and services.
Marginal Functions will vary with the specific assignment and depend on the particular unit or function for which the person is responsible. Consideration will be given on a case by case basis and reassignment of marginal duties will be made when appropriate.
Knowledge & Skill Requirements
Requires a Bachelors degree from an accredited four-year college. Major course work in Computer Science or related field preferred. Five (5) years work experience with data and telecommunications required. Working experience with Category (5,5e,6) UTP, optical fiber, coaxial, outside plant and serial cabling. Knowledge of cabling standards including TIA568A/B, USOC, Ethernet over UTP and fiber, RS232, RS422/449/V.35. Experience with 10/100/1000 Ethernet hardware including hubs, bridges, switches and interface cards. Experience with Cisco router hardware and IOS. Experience with Hewlett Packard network switches, routers and associated operating systems. Knowledge of network topologies and standards including Ethernet, TCP/IP, serial data, telephone systems, VoIP, 802.11 (a,b,g,n) wireless, 802.3 (at,af) POE systems and leased lines (T1,T3). Experience with IP routing and subnetting, Qos, VLANs, IP multicasting, OSPF, VRRP and Microsoft active director. Experience with Meru radios and controllers, Cisco PIX firewall, Cisco ASA security devices, Bluecoat packetshapers and other network appliances preferred. Knowledge of Internet protocols such as telnet, http, ftp, bootp/dhcp, snmp, smtp, pop3. Experience utilizing hardware and software tools such as cable testers, packet analyzers,, port scanners, standard TCP/IP diagnostic tools, etc to resolve network issues. Knowledge of wireless network systems and RF engineering preferred. Experience with system administration including Microsoft Windows (all versions), UNIX/Linux, and MacOS. Ability to troubleshoot and resolve complex problems related to any networks or systems listed above. Must be self motivated and able to work independently or on a team. Must be able to complete work assignments in a timely manner, providing quality service to customerÔ??s satisfaction. Must be able to organize and keep accurate written and computerized records.
Supervision of Personnel
Provides guidance and assistance to Telecommunication Technicians and Student Workers when needed.